Privacy policy
Plain-language notes on what data this website collects and how it is used.
Who we are
This website, cocochipsindonesia.com, is operated by PT Agrorise Cakrawala Indonesia under the brand Coco Chips Indonesia. It exists to present our coco husk chips supply and to receive business inquiries from prospective buyers.
What we collect
When you submit an inquiry or quotation request, we receive the information you enter: your name, company, country, email address, optional WhatsApp or phone number, and the commercial details of your requirement (application, format, chip size, quantities, destination, and message).
We do not run advertising trackers on this site. If analytics are added in the future, this policy will be updated to describe them.
One page embeds a post from Instagram. The embed loads only when you scroll to it; at that point Instagram (Meta Platforms) may set its own cookies and receive technical data such as your IP address, under Meta’s own privacy policy. Links to WhatsApp open the WhatsApp service, which is likewise operated by Meta.
How we use it
- To respond to your inquiry and prepare quotations.
- To communicate about specifications, samples, orders, and shipments.
- To keep basic records of commercial correspondence.
We do not sell your data, and we do not share it with third parties except where needed to perform the services you ask of us (for example, form-delivery or email providers) or where the law requires it.
Retention
Inquiry correspondence is kept for as long as it is commercially relevant (for example, while a quotation, order, or supply relationship remains active) and removed when it no longer is.
Your choices
You may ask us at any time to correct or delete the personal data you have sent us. Use any contact channel published on this website and we will act on the request.
Updates
If our data practices change, for instance if analytics or additional form services are introduced, this page will be revised to reflect them.